NSW Regional Health Partners launched Consumer Connect – a platform for patients, carers, friends, and family members to register their interest in in helping to design, review or offer advice to health and medical projects, research, and services. This platform was developed in response to our stakeholders who highlighted the need to connect individuals with real-life healthcare experiences to current and relevant projects.
Our aim with Consumer Connect is to facilitate easy integration of consumers into health and research teams, to ultimately help improve health services and patient outcomes. The application form asks for details about health experiences and demographics, enabling us to link people with relevant opportunities. With incredible support from Hunter New England LHD Clinical Governance and Community Engagement teams, we’ve seen a steady flow of new sign-ups.